Returns & Exchanges

At IQUNIX, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery in their original packaging.

Return Process

• 1.
  Initiate a Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original box, including all accessories, manuals, and cables to ensure the product is in like-new condition.

• 3.
  Ship the Item

  Affix the provided shipping label or use a tracked carrier to send the package back to our designated fulfillment center.

• 4.
  Receive Your Refund

  Once our team inspects the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.